How do I charge my Smart Trap?
Reading Time: < 1 minuteIf your trap shows a blinking red LED, you will need to unplug your charger, wait 10 seconds, and plug in the charger again in order for the battery to charge completely. If, after doing this unplug/replug three times, the red LED continues to blink during the charging process, please contact [email protected] to request a
Read MoreHow do I add or change a Pheromone lure for a trap?
Reading Time: < 1 minute1. Click on the Field that contains the trap you want to update. 2. Click on the trap you want to add or update the lure information for. 3. Click Add or Update the lure. 4. Select the date you changed the lure on, the lure life, and if you want to update all of
Read MoreHow do I add or change a Pheromone lure for a trap?
Reading Time: < 1 minute1. Click on the Field that contains the trap you want to update. 2. Click on the trap you want to add or update the lure information for. 3. Click Add or Update the lure. 4. Select the date you changed the lure on, the lure life, and if you want to update all of
Read MoreHow do I add a new Trap to a field?
Reading Time: 2 minutesNavigate to the field you want to add a trap to From the Tool Bar, click on Traps From the Sidebar, Click on Add Trap Drag the location icon to the place the trap in the correct location. The coordinates will be displayed to help provide exact locations. Once the trap is in the correct
Read MoreHow do I add a new season to my DTN AP account?
Reading Time: 2 minutesWhen a new season is about to begin, you can initiate one in DTN AP by following the steps below. 1. Click on the Season tool from Account->Seasons. There are three steps to the Seasons tool: Source/Destination, Data Types, and Fields. 2. Select the Source Season (From) and the Destination Season (To). 2b. If the
Read MoreHow do I add a new observation to the Pest Library?
Reading Time: 2 minutesOnce you have logged into DTN AP, click on Account in the upper right hand corner Click on Pest Library Click on Add Pest Fill in the information for the type of observation you are adding to the Pest Library It is OK if you don’t know the scientific name. To make the observation show
Read MoreHow do I add a new Grower to my account?
Reading Time: < 1 minute1. Click on the + New Grower button. 2. You will need to enter, at a minimum, the Grower’s name. If you would like to auto-populate an e-mail address when sending reports for this grower, please enter an e-mail into the Grower Emails section. 3. When you are finished, press the Save button 4.
Read MoreHelpful information to include with your help desk ticket
Reading Time: < 1 minuteTo help speed your support ticket along, including the following information will be of great assistance: Username This is your e-mail address Browser Chrome, Firefox, Internet Explorer, Edge Browser Version Found under Help->About Description of the problem Use as much detail as you can, including any error codes, screenshots, etc. Steps to recreate the problem
Read MoreHelpful information to include with your help desk ticket
Reading Time: < 1 minuteTo help speed your support ticket along, including the following information will be of great assistance: Username This is your e-mail address Browser Chrome, Firefox, Internet Explorer, Edge Browser Version Found under Help->About Description of the problem Use as much detail as you can, including any error codes, screenshots, etc. Steps to recreate the problem
Read MoreEnd of Season Procedures
Reading Time: < 1 minuteAt the end of the Season you can store your DTN Smart Trap so you can use it the next season. Just follow the Storage Instructions below. If your DTN Smart trap is not working properly or you are not renewing for next season, see “How do I return my DTN Smart Trap” in the
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