How do I deploy my Smart Trap from the DTN AP mobile app?

Open the AP mobile app and select a field, if one is not already selected. Select the Traps tab at the bottom Tap the + button in the lower right Tap the + Smart Trap button that appears Scan or search for the serial number of the trap you are deploying Name the trap, adjust

What do Smart Trap keypad LED lights mean?

If you press the power button for 1-second, the power LED will blink red if the unit is off. If you press the power button for 1-second, the LEDs will blink green if the unit is on. You can power on the Smart Trap by pressing and holding the power button for 2-seconds. The power

Helpful information to include with your help desk ticket

To help speed your support ticket along, including the following information will be of great assistance: Username This is your e-mail address Browser Chrome, Firefox, Internet Explorer, Edge Browser Version Found under Help->About Description of the problem Use as much detail as you can, including any error codes, screenshots, etc. Steps to recreate the problem

Helpful information to include with your help desk ticket

To help speed your support ticket along, including the following information will be of great assistance: Username This is your e-mail address Browser Chrome, Firefox, Internet Explorer, Edge Browser Version Found under Help->About Description of the problem Use as much detail as you can, including any error codes, screenshots, etc. Steps to recreate the problem

How do I add or change a Pheromone lure for a trap?

1. Click on the Field that contains the trap you want to update. 2. Click on the trap you want to add or update the lure information for. 3. Click Add or Update the lure. 4. Select the date you changed the lure on, the lure life, and if you want to update all of

How do I view my Smart Trap images?

1. Find the Smart Trap you want to view the images of in the Field view. 2. Click on the trap to see the View Images button 3. Click on the View Images button 4. The left-hand sidebar will update and display the images associated with the currently selected trap.  

Managing Users

Account Info First name First name of the user Last name Last name of the user E-mail This is the account’s username as well Phone type The type of phone number entered for this account. Not Specified Business Home Mobile Other User Type This drop-down allows you to choose what type of User Account this

How do I view my Smart Trap images?

1. Find the Smart Trap you want to view the images of in the Field view. 2. Click on the trap to see the View Images button. 3. Click on the View Images button. 4. The left-hand sidebar will update and display the images associated with the currently selected trap.